What personal data do we process?

The personal data we process mainly includes your identification, transactional, financial, demographic, and location data, or other personal information that we collect directly from you or from other sources when you become our customer — such as when you register an account on our website, place an order on our site (idqfo3lg4g.onrocket.site), or use our services.

How do we process personal data?

We only process personal data for legitimate purposes, such as delivering the products on our website accurately.
The processing of your personal data is always based either on the execution of a contract with us, legal obligations we must comply with, our legitimate interest or public interest, or, when applicable, on your consent — if you have given it.

How can you manage your data?

Canasity clients can view and manage their personal data directly from the customer account section on our website (idqfo3lg4g.onrocket.site) under “My Account”.
You can also manage your personal data at our physical location or by phone at 0799 76 74 76.

If you wish to modify data that cannot be edited through your account or request the complete deletion of your data, you can email us at info@idqfo3lg4g.onrocket.site.

Do we share personal data with third parties?

In order to offer you competitive services, comply with legal obligations, or for other legitimate purposes, we may transmit your personal data to public authorities, judicial bodies, authorized processors (outsourced service providers), and other categories of recipients. We always ensure that appropriate safeguards are in place to protect your data (such as standard contractual clauses or binding corporate rules).

How long do we process your data?

Your personal data is processed throughout the duration of our contractual relationship and, after that, for at least the period required by applicable legal provisions — including, but not limited to, archiving regulations.

What are your rights and how can you exercise them?

In addition to the rights already in effect, you benefit from additional rights under the GDPR:

• Right to information – You have the right to know if your personal data is being processed, what data is collected, how it is obtained, why, and by whom it is processed.

• Right of access – You have the right to access the data collected about you. This includes your right to request and obtain a copy of your personal data.

• Right to rectification – You have the right to request correction or deletion of inaccurate or incomplete personal data.

• Right to erasure – Under certain circumstances, you may request that your personal data be deleted from our records.

• Right to restrict processing – When certain conditions apply, you have the right to restrict the processing of your personal data.

• Right to object to processing – In certain cases, such as direct marketing, you have the right to object to the processing of your data.

• Right to object to automated processing – You have the right to object to automated processing, including profiling, and not be subject to decisions based solely on automated processing that produce legal or significant effects.

• Right to data portability – You have the right to receive your personal data in a machine-readable format or, where possible, to have it transferred directly from one processor to another.

• Right to file a complaint – If we refuse your access request, we will provide a reason. If you are not satisfied with how your request is handled, please contact us.

• Right to contact the supervisory authority – You have the right to seek assistance from a supervisory authority and access other remedies, such as seeking compensation.

• Right to withdraw consent – You have the right to withdraw any consent you’ve given for the processing of your personal data.